CORONAVIRUS (COVID-19)

A message for our clients

We are delighted that the world has opened up for travel once again and we are now able to operate the majority of our holidays.

Throughout the Covid-19 pandemic we have closely monitored the situation on travel restrictions and use the most up-to-date and relevant Foreign, Commonwealth & Development Office (FCDO) advice. If there any travel restrictions currently preventing your holiday taking place our team will be in contact to discuss the options available depending on the country you are visiting.

We continue to take a flexible approach and offer a 'Covid Booking Promise' which provides reassurance to book your holiday with confidence.

We have detailed below the answers to some of the questions that our clients ask, and hope this is useful however if you have any concerns, please do contact us.

To find out which destinations are now open please see our blog or contact our expert team for the latest advice.

The Team at Families Worldwide

Frequently asked questions

What protection do you offer when I book a holiday with you?

Our Covid Booking Promise offers flexible terms on a selection of our family holidays. Contact our team to discuss your future holiday plans.

Whether you wish to travel in 2023 or beyond we have a range of group tours and tailor-made trip ideas for your family, whenever you wish to travel. Use our holiday search to view our collection of family holidays by destination, month, holiday type and age group.

Be assured that you can book your holiday with us in complete confidence, and safe in the knowledge that we are a fully bonded tour operator. We follow a strict code of conduct, ensuring that your money is fully protected. Contact our expert team today to start planning your next family holiday.

Is my holiday going to take place as planned?

We are planning to operate all our holidays subject to Foreign, Commonwealth & Development Office (FCDO) advice and local restrictions, and we are now delighted to be able to operate the majority of our holidays. We have had families recently return from Jordan, Thailand and Finland with plenty more soon to depart.

If FCDO advice and local restrictions affect the holiday you have booked we will contact you approximately one month prior to departure to explain the options available which will be dependent upon the country, departure date and travel advice at the time. We will discuss a variety of choices including assisting those who wish to travel, postponement or transferring to an alternative trip, as well as fulfilling our Covid Booking Promise if applicable.

Where can I currently travel to?

For a full list of destinations that are open for travel visit our blog. Our expert team can also talk you through all the options available to you – contact us today.

Will I be covered by my travel insurance if I decide to cancel?

It is essential that travellers take out comprehensive travel insurance at the time of booking a holiday. If you wish to cancel your holiday, please check with your insurance provider if you wish to make a claim, as your cover will depend on the terms of your policy.