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Questions We Are Often Asked About Departures

Is every departure guaranteed to run?

We need a minimum number of participants to run our group departures. We will always try to run every scheduled departure, even if only one family is booked, but this may not always be possible. If we are not able to run a group tour, we will offer you an alternative, operate the trip as a private, flexible departure for your family, or refund your deposit. Departures that are already guaranteed are listed as such.

When is the best time to travel?

It depends on the holiday and the destination – the winter activity trips aren’t that popular in August! Our trips mainly run during the school holidays – they are designed for families after all. There is so much more to consider than just the weather, so tell us what’s important to you and we’ll advise you on when it is best to travel.