Financial Security

Families Worldwide is fully licensed so you can book your holiday with us in confidence! You may find the following information about our licenses and associations useful:

We are an ATOL bonded tour operator authorised by the Civil Aviation Authority (CAA). Every holiday we sell that includes a flight element is protected under our ATOL licence number 10186. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advanced booking.

We protect all UK customers who purchase tours that do not include flights from the UK through the AITO - arranged AITO Trust Ltd (AITOT). AITOT work closely with the CAA - they share much of their information. Their financial requirements are as rigorous as those of the CAA.

IATA is the Trade Association of the world's international airline industry. To become an Accredited IATA Agent we have to demonstrate financial soundness, and proficiency of staff.

We are a member of the Association of Independent Tour Operators. AITO represents Britain's leading independent tour operators and encourages high standards of quality and service. We abide by the Association's Code of Conduct and adhere to the AITO Quality Charter which can be viewed at www.aito.co.uk. Visit the website to find out more about the Association or call 020 8744 9280.

How was your holiday?

We belong to the ASSOCIATION OF INDEPENDENT TOUR OPERATORS (AITO) who independently monitor its members and their standards. We are proud of our holidays. Please give your feedback on www.aito.com/Q so others can see how satisfied our customers are.

For further details about the financial security of your booking, please click here for an article by Group Managing Director - Mark Wright.